Privacy Policy

1. About this policy

This policy explains how SkyeTec may collect, use, store and protect information when you visit our website, contact us or place an order.

2. Information we collect

Depending on how you use the website, we may collect information such as your name, contact details, billing and delivery information, order details and information you provide when contacting us.

3. How we use information

We use information to process orders, arrange delivery, provide customer support, respond to enquiries, improve our website and services, and meet applicable legal or accounting requirements.

4. Payments

Payment information may be processed by third-party payment providers. SkyeTec does not need to store your full card details when those details are handled directly by the payment provider.

5. Cookies and analytics

Our website may use cookies, local storage and analytics technologies to keep the site functioning, remember preferences and understand website usage. You can manage cookies through your browser settings.

6. Third-party services

We may use trusted service providers for ecommerce, payment processing, hosting, analytics, email, delivery and other website functions. Those providers may process information only as necessary to provide their services.

7. Security

We take reasonable technical and organisational measures to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

8. Your rights

You may have rights relating to your personal information under applicable South African privacy legislation. Requests concerning your information can be directed to SkyeTec using the contact details published on this website.

9. Changes to this policy

We may update this policy when our services or privacy practices change. The latest version will be published on this page.