Shipping & Payment
Last updated: September 2026
Shipping
We deliver orders within South Africa using available courier and delivery services. Delivery availability and estimated delivery times depend on your address, product availability and the courier route.
Free shipping
Free shipping applies to orders of R5,000 or more. Orders below R5,000 may incur a delivery charge calculated according to the delivery destination and order requirements.
Order processing
Orders are normally processed after payment has been received and stock has been confirmed. Products that are temporarily unavailable may require additional processing time.
Delivery address
Please provide a complete and accurate delivery address and contact number. Delays caused by an incomplete or incorrect address may result in additional delivery charges.
Collection
Where collection is offered, the order will be made available after payment and stock have been confirmed. Please wait for confirmation before travelling to collect an order.
Payment methods
Available payment methods are displayed during checkout. Depending on the checkout configuration, these may include card payment, electronic funds transfer (EFT) and other supported payment options.
Payment confirmation
An order is only processed once the payment has been successfully authorised or verified. EFT orders may require confirmation that funds have cleared before dispatch.
Damaged or incorrect deliveries
If your order arrives damaged or you receive an incorrect product, please contact SkyeTec as soon as reasonably possible with your order details and supporting photographs where appropriate so that we can investigate and assist.
Returns and refunds
Returns and refunds are handled according to the applicable return terms, manufacturer warranty and South African consumer law. Some products may have specific return conditions.
Questions
If you need help with delivery, payment or an existing order, contact SkyeTec through our Contact page.